Your package will be shipped within 1 or 2 working days after you place an order. We ship our packages with Bpost and a signature may be required on receipt.
If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package.
Please note that we are unable to change a delivery address once the order has been dispatched.
If for any reason you are not satisfied with your online purchase, you may return unused articles within 30 days of receipt (at your own expense). The articles must be returned undamaged and with their labels attached.
To return your order, please fill in the return form you have received.
Once we receive your return, all goods will be inspected. Articles must be returned undamaged and with their labels attached. Any item in unsuitable condition will be sent back to you. A refund of the returned goods will be made within 14 days to the card or paypal account you used for the original purchase.
2, rue Paul Lauters